Here's
what our customers have to say about us.
"what fast, honest and
efficient service"
I emailed Dave Clark on
receiving my modular wheelchair ramp order on August
31st, 2006, just days from the time I ordered it.
Now that is service and the ramp was everything and more than I
was told on the phone. What fast, honest and efficient
service from an outstanding company. I would and will
recommend your company to everyone.
John
• Logan, UT
"It was a lifesaver!"
The
ramp we ordered is perfect for our needs. We thought we
were stuck with a local company which charged over 3 times
more for a ramp. We went on line and found American
Access. It was a lifesaver! My husband is now able
to get to his doctors' appointments in his wheelchair over two
high steps without fear of falling, and because he is able to
access the outdoors, the ramp has helped his recuperation
enormously. We told the Visiting Nurses Association as
well as his physical therapist about American Access and
recommended you highly. In addition, there wasn't even a
shipping charge for the telescoping ramp.
M
& J Vogrin
• Bethlehem, PA
"Thank you so very much
American Access and your wonderful people."
I am writing this letter in
regards to my Mother's new found freedom. Our family has nothing
but praise and gratitude for the people at American Access. They
are very helpful with finding the cheapest and best way to get
you the perfect ramp for your specific needs. Thank you so very
much American Access and your wonderful people
B.
Clayton
• American Falls, Idaho
"Thank you for your
speedy service"
Thank you for your speedy
service. This is EXACTLY what I needed and it got here
much faster than I expected.
"It was a very easy
transaction and the quality looks excellent."
Thank you, it was a very easy
transaction and the quality looks excellent. We look
forward to using the ramps often.
Regards,
D.
Miller
• Port
Oxford, OR
"The entire transaction
with your company was outstanding from start to finish"
We received the ramp from your
company in a timely and efficient manner. It is exactly what we
needed and has been put to immediate use. The entire transaction
with your company was outstanding from start to finish. We would
recommend your company without reservation
P.
Mullins
• Coweta
Community Church, Newnan, GA
"Your price was the
best, your advice very helpful and they arrived in three days"
The ramps arrived last
week on Thursday, in plenty of time for testing them out before
Saturday. And, they work perfectly!
I can't thank you enough for your help in getting them to me so
that my dad could get into our new house. Your price was the
best, your advice very helpful and they arrived in three
days. Thank you !!!
C.
McKee
• McLean,
VA
"Thanks for answering my
questions and for the prompt delivery"
Thanks Brian. Liz had the
ramp in time to take her chair to her 8th grade school
dance. I'm sending you a photo of her ( out of her chair )
doing the electric slide. Liz was also able to take her
chair to the Nascar Race here in Dover this weekend. Without
the ramp she would have had to take her old manual chair.
Thanks for answering my questions and for the prompt delivery.
B.
McDonald
• Family
Voices, DE
"Good value for the
money"
Your service was prompt and
efficient and the ramp is of very high quality.
A.
Doland
• Reston,
VA
"I was shocked when they
knocked on the door"
UPS just delivered the 6'
suitcase ramp that I ordered for my mother on February 20.
I was shocked when they knocked on the door. WOW what
service. I thought the earliest we could expect the ramp
would be next Monday. Thank you so much for your speedy
delivery. If I would have ordered the ramp locally I am
sure it would have taken 10 days to 2 weeks.
D.
Coffin
• Council
Bluffs, IA
"The materials are first
quality"
I was 100% satisfied with my ramp
order! I received quick confirmation of my order and fast
delivery! Thank you for delivering the customer service
that I expect but seldom get. On your web site I was
able to easily identify the exact ramps that I needed. The
materials are first quality and have already been installed.
M.
Beleski
• Pembroke
Pines, FL
"That is unbelievable
service.." (
in reference to our modular ramp )
The ramp was received on
Tuesday after being ordered on the Friday prior. That is
unbelievable service. Thank you very much. I am sure
I will order my future needs from you and I will recommend you
to others. Again, thanks for the great service. The
ramp is working very well and it was very easy to install.
My power chair and I weigh about 480 lbs and it holds us without
any problem. Very nice doing business with American
Access.
J.Gorsuch
• Norwalk,
OH
"The ramp are currently
in transit to Vietnam."
We like to thank you for
supplying our needs and being responsive to our request for a
quick turnaround. The ramps are currently in transit to
Vietnam. The product will get the first opportunity of
being tested on the ground, in the field, in a matter of
days. We will let you know what we think of your product.
Thank you again
Sincerely,
F. Pagisbigan, World Bank, NY,
NY
"We have found that the
ramp works very well."
We were pleased with the prompt
delivery that seems to have originated from a distribution center
in Kent, WA, which is less than 20 miles away. We have found
that the ramp works very well. We are leaving it in place at our
front door since all of the other places that we visit are wheel
chair accessible. However, its portability could prove useful in
the future.
D.
MacLaren
• Bellevue,
WA
" I am thrilled that we found
them."
We received the ramps and they
are great. We used them the first time today and they were
perfect. I am thrilled that we found them. I had tried locally
and no one seemed to be able to help!!
A.
Brinker
• Richmond,
IN
We don't always have the product our
customers are looking for, but we will try our best to point
them in the right direction. Although we didn't have what
this customer was looking for, we were able to locate it for
him.
Thank you so very much! You know, this problem could cost
my family hundreds of thousands of US$! I think this site
will solve our problems!
Thank you again
Sincerely,
Juan Portillo, El Salvador,
Central America
We installed
our ramp and it worked out great! Thanks,
R.
Skiffington
• Lawrence,
MA
, Charm
Sciences
"It has
given me more freedom and mobility"
Dear Brian, Thank you for the prompt and efficient service.
I love the suitcase ramp. It has given me more freedom and
mobility. In fact I took a trip with my sorority sisters to
Kingwood Gardens ( Mansfield, Ohio) and was able to visit the
gardens and greenhouse, but I would not have been able to visit
the house if it were not for the ramp I purchased from you.
A member of their board showed interest n the ramp and I have
given him your website information.
J.
Holz
• Akron,
OH
And on Thursday
morning before 8:00am the ramps were delivered. Wow!!! Thank you,
very impressive.
D.
Rilea
• Sparks,
NV
"I
will continue to sing your praises to all I can"
I
appreciate your taking the time to write me about the ramp. I
was mainly concerned as to whether it ever arrived as the mail
handlers seem to be so rough these days, and I was fearful that
I had not prepared it well enough for that to reach you safely.
I also appreciate your understanding about
the ramp not working for us. I have told EVERYBODY that I know
or even mentions a ramp about your service and have even been
able to give a few the info on your business etc. I do hope that
you have received some business from them. I will continue to
sing your praises to all I can, as I feel that not only is your
product a very good one, you are also so very easy to deal
with......which is RARE these days in so many businesses.
So again,
I thank you very much for everything you have done to try to
assist us in our situation. Thanks
again,
G.
Brown
• Kerrville,
TX
"We
just folded it and put it in a front closet.."
We
were so pleased with the EZ ramp. WE were giving a
luncheon for a friend in a wheelchair with MS. The ramp
made it so easy to enter our home. When the luncheon was
over, we just folded it and put it in a front closet until the
next time we need it. I was also very pleased with your
service. It arrived within a few days, like you promised
. I will give your name to others needing your
products. Thank you.
J.
Jacobs
• Houston,
TX
"Great
product and great service"
Thanks
Brian, the ramps work great. I am loading my wife's chair easier
than ever. Thanks for a great product and great service.
D.
Sellers
• Hope
Mills, NC
"difference
in my father-in-laws life"
Received the ramp. It's
great! It will make a big difference in my father-in-laws
life. Thanks, Melanie
M.
Baccoli
• New
Jersey
"I've
been out Christmas shopping thanks to your product."
We love it, I've been out Christmas shopping
thanks to your product. It was an affordable solution to
my problem. Thank you.
B.
Davila
• Florida
"my
carpenter is installing the ramps"
Thank you for
your email and your conscientious customer service. Our
order is complete and my carpenter is installing the ramps as
originally devised in our minds. Everything is great and
we appreciate your quick response. Best
wishes for a pleasant holiday season.
T.
Zipoli
• Travelers
Aid Society of Los Angeles, CA
"We
took our first trip to the grocery store"
The ramp arrived yesterday afternoon. We
took our first trip to the grocery store. Thank you for all
your help, and your quick response to my order!
J.
Belcher
• Gaithersburg,
MD
"Acting
quickly on this change"
Thank you!!! I'm so excited about
the ramp. I was excited about the trifold, but this one --
wow! I'll just pull it out of the van, pull the sliding
piece down, and I'm ready to go. And my mom is going to feel
so much more comfortable without a hinge down the middle.
Plus -- once in a while, we may have need for just the 4 1/2 foot
section. Thanks again for acting so quickly on this change, and
for all your help
G.
Nautocki
• Brookfield,
IL
"
Price,
quality and convenience"
Delivery was great, short time, and
exceeded all expectations, carrying case etc. Quality was
100%. Very Very happy with it. Price, quality and convenience.
Now I can use my wheelchair anytime I want, at 1/3 the cost of the
other retailers in our area. Thank you, Thank you.
E.
Fanning,
Jr.
• East
Bridgewater, MA
"
appreciate
the fast and great service"
Ramp arrived - appreciate the fast and great
service - this will make it much easier to load our wheelchairs -
thanks.
J.
E. Waller
• Lawrenceburg,
KY
"I
am 81 years old and starting a new life in a wheelchair."
Mr. Clark, I received your "Test
email" and I truly thank you for your trouble. I know that
you are not going to make your usual profit on this sale and I
also know that I have been a terrible nuisance. I am also very
grateful for your patience and your generosity. I am 81 years old
and am starting a new life in a wheelchair. I am sure that by my
having tried to purchase the most inexpensive carrier, you have
probably guessed that, like many our age, we have almost out lived
our finances. (we are not complaining) The
48 inch carrier will work great on our little 91 Ply. Acclaim and
I am sure that I and my Bride of 55 yrs. will be able to handle
the Electric one easier then we could have the manual one. Thanks
again Mr. Clark, we are truly grateful to you.
S.F.
Johnson
• Corvallis,
Or
"You've
already helped me a lot!."
Brian,
you've already helped me a lot!. I
just called (another company), and despite the impression their
website gives, they said Medicare does not cover ramps. I'm
going to be meeting with my family this weekend, and determine how
to proceed from here. Whatever happens, I will let others in
need of access products know about your website and how helpful
you were to me. Thank, again, Brian. Gloria.
G.
Naurocki
• Unknown
location
"Never
thought it would be here so quick."
I
have just received my box by UPS yesterday. I am very happy
with the quick transaction. I never thought it would be here
so quick. You guys did one heck of a great job. Please
keep up the good work. You are number one in my book...
thanks again.
William
Winslow
• Rantoul,
IL
"Knowledgeable
staff"
Just
a short note to thank you and your knowledgeable staff for the
wonderful help they provided in getting me my new portable
ramp. Their suggestions saved me hundreds of dollars and
made my ramp more useable in daily living. The price was far
below any I had found on the internet for the same brand
merchandise. Delivery was within two days of my
ordering. Thank you for the prompt service and top quality
merchandise. I highly recommend you and your company to any
that need quality ramps at very low competitive prices.
Ronald
Weiss
• Hamilton,
OH
"A
thoughtful Donation"
I
received the ramps and they work great. I was able to get my
sister out of the house to her appointments. Thank you and
American Access so much for your generosity. I don't know
what we would have done with out your help. Again, thank you
and God bless you.
Ida
R. McConnell
• Milwaukee,
WI
"Helpful,
Informative, and Patient"
I
would like to thank you for providing us consumers with human
click. This is such a great idea to contact and ask you
questions. I just chatted with Brian and he was very helpful
and informative and patient. Again, thank you. Keep up
the good work!
M.
Floreza
• San
Jose, CA
"New
ramp eliminates problem"
The
wheelchair ramp I ordered for my husband was delivered only 3 days
after I placed the order with you. I am impressed by the prompt
courteous handling of my order. Also at a price that couldn't be
beat. The ramp was simple to set up and seems to be of good
quality. We have several friends and family members who have steps
leading into their homes which prevented us from being able to
visit them. Our new ramp will eliminate that problem. I am usually
nervous ordering anything over the internet from companies that
are not familiar to me. I must say, your membership in the Online
Better Business Bureau helped set my mind at ease. Thank you.
T.
Mehlin
• Astor,
FL
"Prompt,
Reliable Delivery"
Thanks
very much for prompt, reliable delivery. If the need ever
arises again for me or any of our friends, I will most certainly
recommend you.
W.
Markowitz
• Commack,
NY
"Modular
ramp success"
Brian,
just wanted to let you know, I put the ramp up a couple of days
ago. The instructions were very easy to read and understand
and the ramp went together with no problems. Everyone who
has seen it is very impressed and of course I tell them where I
got it. It's probably the only one of it's type in
Milledgeville, GA. I purchased the ramp for a close friend
who has a motorized wheelchair and the ramp is going to let her go
around town on her own. It will definitely improve her life.
V.
Creighton
• Atlanta,
GA
"It
arrived today!"
Thank-you
so much for your assistance in getting our super pole out as soon
as possible. I was very surprised to find that it had arrived
today! I am forwarding your website and information on the super
pole to our local medical supply company. I work at the local
hospital and work with these people on a regular basis, so I know
they will be interested.
P.
Craddock • Stoneville, NC
"Took
a chance and ordered it"
I
saw a ramp advertised on your site which I thought might be right
for my
use, took a chance and ordered it, and received the product less
than a week later! It is perfect for me - a quality product! I
really loved the fact
that shipping and handling was included in the quoted price!!
Thank you for
your excellent service!!
Lori
• Amherst, NC
"Impossible
without those ramps.."
It
is almost a year since we were in Mexico. We leave again on May
14th... I was just thinking how impossible this trip would be
without
those ramps... to see photo, click link below
R6000
in use in Southern Baja
Mike
and Karen S.•
"Completely
Satisfied."
The
product information and ordering procedure were easy to understand
and use; the company response with order and shipping status was
excellent; and the ramps are study, good looking [including carrying
case], and light weight. I am completely satisfied. Thank you
for an enjoyable on-line ordering experience.
C.
Southwick • Seattle,Wa
"Storage
is a snap"
The
ramp arrived within a week of ordering it and it was exactly as
described. We used it this past week for a needlework class in
our shop, since one of the attendees has one of the motorized
scooters. She was quite happy to have easy access to our classroom
and we were pleased with how easy it is to put together and take
apart. Storage is a snap. I've given the name of the company to
some others who were looking for similar ramps
Cathy
at Needle in a Haystack • Alameda, CA
"Delivered
within two days - maximum!"
I
was extremely impressed with your service. I placed the order
online and the items I ordered were delivered within two days
- maximum!
JH
Gamble
"Takes
the pressure of some BIG men.."
Absolutely
GREAT product! Nice, neutral colors - good for interior or exterior
use! Ours is being used inside our home and takes the pressure
of some BIG men quite well! Easily moved for cleaning, too! Thank
you so much for making my life just a little easier!
Norene
P. • Ellicott City, MD
"Recommend
to others"
I
was very satisfied with the service and will likely recommend
to others.
Bryan
S.• Columbus, GA
"Our
first portable ramp in 15 years!"
Ramp
was delivered as promised and appears to be of excellent quality.
My wife has been in a wheelchair for about 15 years now and this
will be our first portable ramp that will hopefully allow access
to friends homes and some other places for the first time.
Unknown
"Easier
to install than I expected."
I
got the ramps and installed them the next day. They work better
and were easier to install than I expected. My sister-in-law is
now able to take her electric chair to the mall. Thank you for
an excellent product.
Philip
Johnson
"Not
possible without you."
Thanks
so much for your help in expediting the order. My mom is taking
dad to the doctor's today, and it wouldn't have been possible
without your help.
Ruth
H. • IL
"It
will definitely improve her life. "
Brian, just wanted to let you know, I put
the ramp up a couple of days ago.
The instructions were very easy to read and understand and the
ramp went
together with no problems. Everyone who has seen it is very impressed
and
of course I tell them where I got it. It's probably the only one
of it's
type in Milledgeville, GA. I purchased the ramp for a close friend
who has
a motorized wheelchair and the ramp is going to let her go around
town on
her own. It will definitely improve her life.
Vern
C. • GA
"You
saved us $200."
My
dad is severely disabled by a progressive neurological disease.
After checking with several "suppliers" on Long Island ( NY )
and finding pricing and the fact that they wouldn't be able to
deliver a ramp for two weeks, I decided to try the internet. Not
only did your company save us about $200, we had the ramp 2 days
after I ordered it. Thanks so much. You provide a much-needed
service to disabled people - country-wide!
Ruth
H. • Bellrose Village, NY
"Ramps
work great."
The
ramps came on the 21st. My mom's therapist came on Tuesday, just
as I was setting them up on the porch, so he wanted to try them.
They worked great! Later, I took her out for a ride. She hadn't
been able to do since she came home from the hospital because
I couldn't handle the wheelchair on the steps. This is great!!!
Thanks for your help and your product.
Kathy
R. • Manahawkin, NJ
"Rush
filled in a rush."
Thanks
for the great customer service you provided me. Your service was
personal and professional. I had a quick rush order and you filled
it on time. I searched around locally and couldn't get the quality
of service you provided. You'll certainly get a referral from
me.
J.R.
• Austin, TX
"Better
quality of life."
Thanks
for your help. Yes, the ramp was delivered. I got a phone call
from my sister this morning. You can bet this will make a big
difference in my brother's quality of life!
M.K.
• Omaha, NE
"In
three days as promised."
Ramp
arrived in three days as promised. A friend delivered it to the
folks for whom it was purchased. They got it Sunday. I can't wait
to see it being used! We appreciate your efforts and will certainly
pass along many kind remarks to others.
C.W.
• St. Bernard, OH
"I'll
recommend you."
Thank-you
for your cooperation and assistance in handling my order. Because
the quality of your service was excellent, I will recommend you
to others in need.
J.R.
• Austin, TX
"Impeccable
service."
The
experience with your company couldn't have been better. Your website
is very informative and your service is impeccable. Thanks.
G.M.
• Albany, NY
"Cheaper
than van rent."
What
a guy!!! Thank-you for all your help. We look forward to using
our new ramp. What a great and cheaper alternative to having to
rent a van !!! Thank you!
T.A.
• Phoenix, AZ
"Never
received service this good."
I
was totally impressed with the efficiency my order was given.
Your setup gave us up-to-the-minute information on the status.
I've never received service this good, even when ordering an expensive
computer to be delivered via UPS. This notification of package
delivered is a great way to verify delivery. Keep up the good
work. I've notified the hospital here of our experience, so they
can recommend you to future patients in need of services such
as yours! Thank you.
B.W.
• La Crosse, WI
"I
put it together myself."
Thank-you
for your service to our family. The ramp was delivered today.
Hallelujah! I even put it together all by myself -easy enough
even for me! It is working well. Thank-you for your help and the
voucher, too. That was a real surprise. Whenever we need equipment,
we will think of American Access and you!
B.L.
• Downey, CA
"You
charged less than anyone."
Three
sets of ramps later, I would like to thank you for making my life
a little easier. As you know, we purchased the 10-foot folding
ramp and two threshold ramps. You charged less than anyone I researched;
the ramps are excellent quality; and they were delivered to my
door within a couple of days. We are now able to access many places
we were never able to go into before. They work GREAT! The thing
that amazed me the most was the quick response time whenever I
called you. I don't know how you do it, but I'm glad you do!!!
Thanks again.
J.L.
• Basking Ridge, NJ
"Built
for a tank."
Just
a short note to thank you for the prompt service and the fine
product. Ramp was delivered on Friday as promised. Like your link
to the UPS tracking service. If anyone asks, the ramp works very
well from the ground to the back of a '96 Grand Caravan. The incline
is well within safe grade. Used it today on five stops and it
worked very well. The thing is built as if to handle a tank!!!
Thanks again.
J.J.
• Ft. Lauderdale, FL
"I
got a lot of help."
Just
in case anyone has any questions about American Access, I can
tell you that they are extremely polite, helpful and knowledgeable
about their products. I recently ordered a set of aluminum ramps
and they were delivered within 3 working days. I received a lot
of help from Brian; he told me the length of ramp that I would
need in comparison with the height of the steps. If anyone needs
anything to do with aluminum ramps, give them a call. You won't
be sorry for dealing with American Access.
R.D.
• Peru, IL
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